Legal

Cookie Policy

How we use cookies and similar technologies to enhance your experience on AlignIQ Platform.

This Cookie Policy explains how AlignIQ Platform Inc. ("we," "us," or "our") uses cookies and similar technologies when you visit our website or use our services. This policy should be read alongside our Privacy Policy. Last updated: January 15, 2026.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Similar technologies include:

  • Web beacons: Small graphic images used to track user behavior
  • Pixel tags: Invisible images that help us understand how you interact with our content
  • Local storage: Technology that allows websites to store data locally on your device
  • Session storage: Temporary storage that expires when you close your browser

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

  • Authentication cookies to keep you logged in
  • Security cookies to protect against fraud
  • Load balancing cookies to distribute traffic
  • Session cookies to maintain your preferences during your visit

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Google Analytics cookies to measure website traffic and usage
  • Performance monitoring cookies to identify technical issues
  • A/B testing cookies to optimize user experience
  • Heat mapping cookies to understand user behavior patterns

Functional Cookies

These cookies enhance your experience by remembering your preferences:

  • Language preference cookies
  • Theme and display preference cookies
  • Form auto-fill cookies to save you time
  • Accessibility preference cookies

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements (only with your consent):

  • Targeting cookies to show relevant ads
  • Retargeting cookies to show ads on other websites
  • Social media cookies for sharing and engagement
  • Conversion tracking cookies to measure ad effectiveness

Third-Party Cookies

We may allow third-party services to set cookies on our website:

  • Google Analytics: For website analytics and performance monitoring
  • Google Ads: For advertising and conversion tracking
  • LinkedIn: For professional networking and B2B advertising
  • Salesforce: For customer relationship management
  • Intercom: For customer support and communication
  • Hotjar: For user experience analysis and feedback

These third parties have their own privacy policies and cookie practices.

Cookie Duration

Cookies can be classified by how long they remain on your device:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted

Our cookie retention periods:

  • Essential cookies: Duration of your session or up to 1 year
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 1 year
  • Preference cookies: Up to 1 year

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

  • Most browsers allow you to view, delete, and block cookies
  • You can set your browser to notify you when cookies are being set
  • You can choose to accept or reject cookies on a case-by-case basis

Our Cookie Preference Center

  • Use our cookie banner to set your preferences
  • Access cookie settings through our website footer
  • Update your preferences at any time

Opt-Out Tools

  • Google Analytics Opt-out Browser Add-on
  • Network Advertising Initiative opt-out tool
  • Digital Advertising Alliance opt-out tool

Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

  • Essential Cookies: Our website may not function properly
  • Performance Cookies: We cannot improve our website based on usage data
  • Functional Cookies: Your preferences will not be remembered
  • Marketing Cookies: You may see less relevant advertisements

Cookies in Our Mobile Apps

Our mobile applications may use similar technologies:

  • Device identifiers for analytics and personalization
  • Local storage for offline functionality
  • Push notification tokens for communication
  • Crash reporting tools for app improvement

You can manage these through your device settings or app preferences.

International Data Transfers

Some cookies may involve transferring data internationally:

  • We ensure appropriate safeguards are in place for international transfers
  • Third-party services may process data in different countries
  • We comply with applicable data protection laws for cross-border transfers

Children's Privacy

Our services are not intended for children under 16:

  • We do not knowingly collect data from children through cookies
  • Parents can contact us to request deletion of any data collected from children
  • We recommend parents monitor their children's online activities

Updates to This Policy

We may update this Cookie Policy from time to time:

  • Material changes will be communicated through our website
  • We may send email notifications for significant updates
  • Continued use of our services constitutes acceptance of updates
  • Previous versions will be archived and available upon request

Legal Basis for Cookie Use

Our legal basis for using cookies depends on the type:

  • Essential Cookies: Legitimate interest in providing our services
  • Performance Cookies: Legitimate interest in improving our website
  • Functional Cookies: Your consent or legitimate interest
  • Marketing Cookies: Your explicit consent

Contact Information

If you have questions about our use of cookies, please contact us:

Email: [email protected]

Address: AlignIQ Platform Inc.
250 Yonge Street, Suite 2400
Toronto, ON M5B 2L7, Canada

Data Protection Officer: [email protected]

Cookie Questions: [email protected]